Welcome

Corporative

Farlon has been helping call centers meet their target service levels, optimize performance and improve overall customer experience since 1998. Our software is a leading Cisco UCC Agent Desktop solution. We work closely with Cisco UCC system integrators and resellers to deliver complete solutions to their customers.

Time-Effecient

We feel strongly that by empowering all Agents and Attendants with the same easy-to-use functionality, a Cisco Unified Call Center can achieve its maximum efficiency. Farlon is unique because it intelligently manages your agent’s and attendant’s desktop, putting the right information at their fingertips – every time.

Our Resellers

NEWS

  • Internet Explorer incompatible with Cisco Finesse

    It appears that KB3163018 breaks down Cisco CCX/finesse web pages in Internet Explorer and Edge, while everything works correctly in Google Chrome. Uninstalling the update seems to restore full functionality in the two browsers. Read more...

  • Internet Explorer inkompatibel med Cisco Finesse

    Det lader til at KB3163018 nedbryder Cisco CXX/Finesse websiderne i Internet Explorer og Edge, mens alt virker helt fint i Google Chrome. Afinstallering af opdatering lader til at genetablere funktionaliteten i begge browsere. Læs mere...

SWITCHBOARD

Think ‘out of the box’ and empower all of your Call Center employees with both attendant and agent functionality – in one very user-friendly solution!

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CONTACT CENTER

Give your attendants the tools they need to do a great job!

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